TAU Corporation
Machinery Department
Tel: +81-48-601-0860
Email: FandA_MACHINE@tau.co.jp
Land Axis Tower 10F, 11-2 Shintoshin, Chuo-ku, Saitama-shi, Saitama 330-6010, Japan

HOW TO BUY FORKLIFTS

FORKLIFT SALES TERMS & CONDITIONS

 

Step1

Check out our tender auction held twice a week!
Every Wednesday to the following Monday & Every Friday to the following Tuesday!
 
You can buy forklifts by "tender auction system (offer system)" from us.
The person who bids for the highest price will be the purchaser.
It is possible to bid for a lower price than the listed price because the listed price is just a reference.

 
*The auction schedule is subject to change.
*Products information will not be posted on the website outside the auction period.
Payment and Delivery

The product will be delivered to the delivery address registered when you offer.
The delivery schedule varies depending on the country / region, so please ask the sales person.

FAQ

 
Offer and Sales Confirmation

You are considered to be confirming their purchase intention of the Product
by clicking on the 'Confirm' button of the auction offer page.

 

Offer Cancel  

After the offer deadline, you shall NOT be able to cancel the bid or change the bid price in principle.
However, you can cancel your bid with a cancel penalty only in case that we allow it.
(Detailes are described later)

 
*There is no limit to the number of bids if it is within the auction period.


Sales Comission

If you make a successful bid for a forklift, a sales commission of 20,000 JPY (excluding tax)
will be charged separately for each unit.
the total amount of the invoice will be :
your offer amount + sales commission of 20,000 yen (excluding tax).


 
Free Storage Period

Only in case if you send forklifts to overseas (container transportation), TAU can keep them
at our yard (HOLD) for free up to 90 days after you make a successful bid.
If the HOLD period exceeds 90 days, a penalty of 30,000 yen per unit will occur on the 91st day.
In addition, from the 91st day, a storage fee of 1,000 yen per unit will be charged for each day that passes.

 
Payment

You shall make payment for product fees (total invoiced amount) by bank transfer
to the bank account specified by TAU.
The deadline for remittance procedures is within 7 days after the invoice is issued.
Also, if payment cannot be confirmed within 10 days from the issuance of the invoice,
all HOLD vehicles will be canceled and account will be suspended without prior notice
.

 
*All transfer and bank charges shall be paid by members.
 
Claims 
 
TAU shall accept claims from you only when all below conditions have been fulfilled:
 
1. Within 5 business days of the delivery/pick up of the Product for deliveries in Japan,
 and within 10 business days of the arrival* of the Product to the destination port
 in case TAU arranges export and shipping.  *ETA
2. When the actual condition of the product is different from the information provided on our website.
 However, this does not include the damage caused by removing parts to put inside vehicle
 as inner parts by Container Vanning Company.
3. When this differing condition is clearly the result of negligence of TAU.
4. When the unit price of the Product is 100,000 JPY (excluding tax) or more.
5. When you can clarify damaged areas, provide photographic evidence and documents
 requested by TAU for the declared claim within 10 business days.
6. When the Product condition is exactly same as the condition at the time of delivery
 (without any modification/repair, and not dismantled)


 
Penalty
 

In case any of the following conditions apply to you, TAU reserves the right to revoke
purchasing rights without prior notice.

 
1. In case you cancel your offer for your own convenience after that TAU inform you a sales confirmation.
2. In case your payment cannot be confirmed by the deadline specified by TAU.
3. In case your HOLD vehicle, stored in TAU yard, cannot be picked up by the deadline specified by TAU.
4. In case you do not receive your HOLD vehicles for your own convenience (Delivery, Shipping).
5. If TAU deems a Member's actions, etc. inappropriate.

However, even if you are suspended from bidding in Auction due to the reason 1 in preceding paragraph,
bidding qualification can be reacquired upon confirmation of the following payments:

 
・100,000 JPY, for Products with unit price of below 1,000,000 JPY
・10% of unit price, for Products with unit price of 1,000,000 JPY or higher
 
About TAU Auction

Q. Can you let me know an offer amount of other customers during the bidding period?
A. It is NOT possible for any customers to know an offer amount of other customers.
    Any inquiries about the number of offers and a offer price will be NOT accepted.


Q. Can you let me know the final result (a bid amount in the first place)?
A. You can check the price of successful bid(Only goods price) on the website for the 
one you have bid on. 
  

Q. If there is no description in the 'CONDITION' section, the product has no problem in operation?
A. There is no description in case that the mast can be raised and lowered and it can be driven back and forth. 
    However, all the products we sell are used ones, so a condition of the product can change after the assessment.
    Since we cannot guarantee the operation after the assessment, please be sure to check the product information and images when you offer,
    and give us an offer amount after considering the change in the state of the product.


Q. Is it possible to have additional images or information of products?
A. We will do our best, but as an additional cost, an assessment fee will be charged separately.
    In addition, it may take some time, so there is possibility that the work will not be completed by the desired deadline you wish.

Delivery and Products
  
Q. Is it possible to change a port of departure from Osaka to Yokohana?  
A. It is possible even though basically products stored in Osaka should depart from Osaka port, the nearest port from storage yard.
    However, the delivery cost from a storage yard to a port in a different area will be charged separately at the actual cost.
    The same applies when we deliver products from Yokohama to Osaka port or Fukuoka port.

Q. Is it possible to load products that we purchased by other companies into the TAU container?
A. It is possible, but limited to only forklifts.
    However, we ask our customers to deliver the products to our designated yard or port. (The delivery cost in that case will be borne by our customer.)

 In addition, 20,000 JPY will be charged for a commission.

Q. Is it possible to load products that we purchased by TAU into a container of other companies?
A. It is possible. Please feel free to 
contact sales staff for the further information.


Q. Does each product come with accessories such as battery chargers and charge cables?
A. Basically, there are no accessories for all products.
    However, when there is a description about accessories in the remarks, we will send them with vehicles.
    The price of accessories is included in your offer price, so there is no additional cost.

Q. Do LPG and GASOLINE / LPG forklifts come with an LPG tank?
A. All forklifts do not come with an LPG tank.
    There may be a photo of a tank installed on a forklift at our sales information,
    but since it is a tank just for checking an assessment operation, we will send forklifts without the LPG tank.


Q. Do you sell only batteries or only used parts?
A. Parts are not sold in our website.

Q. Is it possible to ask TAU to order new vehicles or new parts from a manufacturer?
A. We can not handle new vehicles.

    We will do our best to accommodate new parts, but we will charge an additional fee of 15,000 to 20,000 JPY.


Inquiries 
 
Q. Is there the sales person who can speak foreign languages?
A. Sales staff can speak not only Japanese, but also English, Korean, Chinese, Vietnamese.
    Please feel free to contact us.


Q. How can I make inquiries about forklifts or the TAU auction?
A. Please contact each sales person.

【Korean speakers】
 Email:
sales12@tau.co.jp

【Chinese speakers】
 Email:sales7@tau.co.jp


【Vietnamese / English speakers】
 Email:sales32@tau.co.jp

【Spanish speakers】

 Email:sales23@tau.co.jp

【Japanese speakers】
 Email:sales28@tau.co.jp
 
Results Notification

You can check the Bidding results and successful bid(Only goods price) on Tau Website. 
Please note that it takes at most 2 days from the deadline to inform you a result of the auction.

Issuance of Invoice

As soon as a successful bid is confirmed, an invoice will be issued.
If a delivery destination is outside Japan (container transportation), as soon as the number of units
for one container is complete, an invoice will be issued.

(For 40FT container: a total weight is 20-26 tons)

*If a vehicle that has been decided to be sold as a 40FT container departure is switched
 to a 20FT container departure, the difference in cost will be charged separately.

 

Step2

 

Step3

 

Step4

                      ⇓Click to download our tender & stock list.⇓
※Please note that we do not accept bids by e-mail or phone※
 

FORKLIFT SHIPPING CHARGE

FORKLIFT SHIPPING CHARGE (CONTAINER)

 
      40FTHQ container can be loaded from 5 to 10 units depending on the Forklift condition and combination.
      The shipping fee for "6 to 9 units/container" is displayed on the bid page. The price indicated is per vehicle.
※Please note that in the event of any damages occurred to your goods during the course of container shipping TAU bears no responsibility unless it is obvious that they were caused by the strength of fixing materials.
The price indicated stays the same regardless of container size.
The price shown on bidding pages is always on "6~9Units in 1 container" term. The price indicated is per vehicle.
TERMINAL HANDLING CHARGE (THC)
 
More than 10 Units in 1 container       18,000 JPY                       
6~9 Units in 1 container       23,000 JPY
5 Units in 1 container       30,000 JPY
Less than 4 Units in 1 container       Inquiry
More than 10 Units in 1 container       6,000 JPY                         
6~9 Units in 1 container       8,000 JPY  
5 Units in 1 container       10,000 JPY  
Less than 4 Units in 1 container       Inquiry