TAU Corporation
LA Tower 10F, 11-2 Shintoshin Chuo-ku, Saitama,
330-6010, Japan

TEL：+81-48-601-0813
MAIL:salescom@tau.co.jp

How to buy

Click here for how to registration →

← Click here for how to sell

This guide will introduce how to buy used parts in TAU USED PARTS MARKET PLACE.

① Add the desired product to the cart

How to buy

About service

TAU USED PARTS MARKET PLACE is an internet service operated by Tau Co., Ltd., which provides an opportunity for users to buy and sell goods.

About service

About product search / purchase flow

You can search for products using the category buttons or free words. On the category page, you can search for products that are close to your interest by using filters.

You can also narrow down by the required part name or the required manufacturer / model.

Select the desired product, proceed to "Add to cart" → "Checkout → Confirmation that translation should have been changed", and once you have registered the information required for payment, the purchase is complete and cannot be canceled. If you have any questions about the product or delivery, please contact the seller in the form of a check from the "Contact seller" button before purchasing.

Regarding delivery

About delivery options and charges

You can select "Delivery" or "Pickup" as the delivery option. Depending on the product, delivery conditions may be specified or special information may be included, so please check the product information carefully.

About consumption tax

You can check the delivery status from the purchase history page.

If the item is not shipped within 7 days from the date of purchase, please check with the seller.

If you cannot contact the seller, please report it to us as soon as possible.

I can't contact the seller

If the item is not shipped and arrived within 7 days from the settlement date, please check with the seller. .. If you cannot contact the seller, please report it to us as soon as possible.

Purchased item does not arrive

Please check the purchase history for confirmation of order information. If you would like to change the order information after purchase, please contact the seller from the product information in the purchase history.

All credit card charges will be made by Stripe. Please check the purchase history for unknown charges.

About confirmation / change of order information

How to check the delivery status

All products and fees are including tax.

Use the online payment service "Stripe" to pay for products. Please note that Stripe's rules apply separately for use.

About Stripe

About canceling an order

To cancel your order, please contact the seller from the product information in the purchase history. Orders cannot be canceled for items that have been settled. Please note.

② Place the cursor on the cart icon and click "View cart".

Move to the purchase procedure screen

About payment method

Unknown credit card billing

About order change / cancellation

About purchase

Inquiries to sellers

For inquiries to the seller, you can use the chat function from the button on the product page.

To avoid troubles, we recommend you to contact us by chat. If you would like to contact the seller after purchase, please contact the seller from the contact information on the product page.

If you cannot contact the seller, please report it to us.

TEL：0486010813

MAIL：SALES_PROMOTION@tau.co.jp

About management of registration information

About Security / privacy

How to change your account information

Registration information can be changed from the user page. Be sure to change when any changes occur to avoid trouble.

About withdrawal

There was a suspicious contact that I did not remember

If you ask for a direct transaction

Report improper sales

If you open a suspicious email / SMS link and enter your personal information, you may be able to use our services illegally or log in to the websites of other companies that use the same password. If you have any suspicious contact, please access again from the button on our sales website.

Transactions with sellers that do not go through our services will cause troubles and we will not be responsible for them, so please do not do so.

If you find an inappropriate sale that violates these Terms of Service, please contact us.

* You can communicate with the seller by message from the "Contact seller" button. Please use it when you have any questions.

* You cannot purchase multiple products from different sellers at the same time.

* However, it is possible to purchase multiple items from the same seller.

About returns and refunds due to problems

If there is a problem such as the arrival product is different from the listing information, please contact the seller for consultation. We do not accept returns or refunds at the convenience of the purchaser.

If you wish to withdraw from the membership, please contact us.

TEL：0486010813

MAIL：SALES_PROMOTION@tau.co.jp

③ Check the contents of the cart and proceed to payment by clicking the “CHECKOUT" button.

④ After selecting the destination, click "Next".

⑤ Select delivery or pickup in the center of the screen.

After selecting one, click "Proceed to payment".